|Shipping & Returns information.
We use DHL/FedEx/TnT or Express post service to ship to virtually any address in
the world between 4-5 working days from the date of dispatch. Generally all
orders are dispatched from our office between 3 - 5 days except when there is a
delay from the supplier. Fashno.com cannot be held responsible for delays that
may occur during transit or delays from the supplier, however we shall notify
you if we are aware of any foreseeable delays, in which case we will offer you
an alternative product or a full refund.
These are applied per product and vary from country to country. The charges are
calculated for you and are shown on the Final Review of Your Order page, before
you pay for the good. The final delivery charge will be calculated prior to the
dispatch of the product(s) and if different from the charge shown on "the final
review of your order" page you will be informed of the final delivery charges.
During special promotions, costs and delivery times may vary. This will be
displayed within the terms of the promotion.
Returns Policy for Custom Orders:
Custom orders are based on the measurements that you provide on our website,
Fashno.com will not be responsible for any inaccuracies in the final product
(your custom order) in lieu of the measurements provided. Please note that
before dispatching any order, we take photographs of each part of the dress and
keep them in record so that if any misfit case arise we first investigate it by
checking measurements from our records. We do not accept returns or exchanges of
custom orders. If they are sent incorrect, defective or not fit in accordance to
the size ordered we will offer you a free rectifying service.