Shipping:
We use DHL/FedEx/TnT or Express post service to ship to virtually any address in the world between 4-5 working days from the date of dispatch. Generally all orders are dispatched from our office between 3 - 5 days except when there is a delay from the supplier. Fashno.com cannot be held responsible for delays that may occur during transit or delays from the supplier, however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a full refund.

Shipping Charges:
These are applied per product and vary from country to country. The charges are calculated for you and are shown on the Final Review of Your Order page, before you pay for the good. The final delivery charge will be calculated prior to the dispatch of the product(s) and if different from the charge shown on "the final review of your order" page you will be informed of the final delivery charges. During special promotions, costs and delivery times may vary. This will be displayed within the terms of the promotion.

Returns Policy for Custom Orders:
Custom orders are based on the measurements that you provide on our website, Fashno.com will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. Please note that before dispatching any order, we take photographs of each part of the dress and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our records. We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered we will offer you a free rectifying service.